One certainty in the complex information technology environment is change. In the federal and commercial spaces, changing technologies can mean confused users who make mistakes due to a lack of understanding of new systems, processes, and procedures. Excelsior Consulting’s veteran training and change management resources are here to help you harness the most from your new or enhanced information infrastructure investment. We offer a suite of proven training solutions to meet today’s training needs with a variety of delivery methods. Depending on your specific training needs, one or more methods such as CBT (computer based training) or ILT (instructor led training) may be used. Our trainers and change management consultants can devise a program and curriculum to ensure your employees stay ahead of the curve when new systems are implemented or existing systems are modernized.

Excelsior offers our customers comprehensive and effective Change Management and Training services, including:

  • Needs Assessment and Planning
  • Personnel Skill Set Evaluation
  • Curriculum Development
  • Tool Selection and Deployment
  • Training Materials Preparation and Review
  • Job Aid and Training Materials Updates
  • Change Management and Training Oversight and Team Management
  • Instructor Led Training (ILT)
  • Computer Based Training (CBT)

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